Acceptable Use Policy

Compliance with Laws

You must use the Service in compliance with all applicable laws and regulations, including data protection, privacy, advertising, consumer protection, export control and sanctions laws.

Acceptable Use

You may not, and may not allow anyone else to, use the Service to:

• Probe, scan or test the vulnerability of the Service, or reverse engineer any part.
• Bypass any authentication, rate limit, security or content-filtering measure.
• Introduce malware, carry out denial-of-service attacks, or otherwise disrupt or degrade the Service.
• Access the Service by automated means other than through the interfaces we provide for that purpose, or beyond the limits we set for them.
• Scrape or extract data from the Service other than through its export features and interfaces.
• Infringe anyone's intellectual property, privacy or other rights.
• Publish or share another person's personal information without authorization.
• Harass, threaten, defame or discriminate against any individual or group.
• Store or transmit unlawful content, including child sexual abuse material, or content that is obscene or that depicts or incites violence. We report illegal content to the relevant authorities where the law requires it.
• Send spam or other unsolicited, deceptive or fraudulent communications.

Advertising Accounts and Platforms

The Service connects to advertising accounts on third-party platforms (such as Google, Meta, Microsoft, TikTok and LinkedIn). When you use the Service with those accounts, you must:

• Connect only advertising accounts that you own or are authorized to manage, and only for as long as that authorization lasts.
• Comply with the terms and advertising policies of each platform you connect.
• Not use the Service to create, publish or change advertising in a way that is unlawful, deceptive or fraudulent, or that breaches the relevant platform's compliance or legal policies.
• Not use the Service to get around a platform's enforcement action, such as an account suspension or an ad disapproval.

You remain responsible for the changes made to your advertising accounts through the Service, including changes you approve or instruct through AI Features.

AI Features

The following additional restrictions apply to any AI feature of the Service, including Opteo's chat agent and any connection to it from another AI application ("AI Features"). You may not:

• Bypass or circumvent the safety controls of the AI Features, including by jailbreaking, prompt injection or adversarial prompts.
• Use the inputs to or outputs of the AI Features to train, fine-tune or distill any AI model that competes with the AI Features or with the models that power them.
• Use the AI Features as a proxy, gateway or reseller offering to provide AI capabilities to anyone outside your authorized users.
• Present AI-generated content in a way intended to deceive a person about whether they are interacting with a human or an AI, or impersonate a real person or organization without consent.
• Use the AI Features to create or spread disinformation, deceptive synthetic media of real people, or fake reviews, testimonials or endorsements.
• Use the AI Features for any practice prohibited under the EU Artificial Intelligence Act or similar laws.

Your use of the AI Features must also comply with the acceptable use policies of the AI providers listed in our Privacy Policy. Where this AUP and a provider's policy conflict, the more restrictive one applies.

Output from the AI Features can be inaccurate, and you are responsible for reviewing it before you act on it. The AI Features must not be used to make decisions that have legal or similarly significant effects on individuals, such as decisions about employment, credit, insurance, housing or healthcare.

Account Abuse

You may not create or operate multiple accounts to obtain additional Free Trials or to get around any limit or restriction specified in the Terms. You may not circumvent a suspension or termination we have applied to your account, including by creating a new account or using someone else's. You may not resell or sublicense access to the Service unless we have agreed to it in writing.

Sensitive Data

The Service is designed for advertising data. You may not submit to the Service any data that is subject to specific legal protection beyond general data protection law, including special category personal data (such as health, biometric or genetic data), payment card data, children's personal data, or classified government information, unless we have expressly agreed to it in writing.

Reporting

To report a violation of this AUP, including a suspected violation by another user or unauthorized use of your account, email support@opteo.com with a description of the violation and any information that would help us investigate.

Enforcement

If we determine that you have violated this AUP, we may, at our sole discretion and without notice (other than as required by law), limit, suspend or terminate your access to the Service, disconnect advertising accounts, remove or disable content, block specific inputs or outputs, and report illegal activity to the relevant authorities.

We are not obliged to monitor use of the Service or to act in any particular case, and a decision not to act in one case does not waive our right to act in another.

Changes

We may update this AUP from time to time by posting a new version on this page. Updates take effect on the date they are posted unless we say otherwise. If a change is material, we will try to give notice as described in the Terms.

This AUP adds to, and does not replace, your other obligations under the Terms. If the two conflict, the Terms prevail, except that the restrictions in this AUP apply in addition to those in the Terms.