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Issues Overview

What Issues are, where to find them, and how Opteo groups and checks them.

Issues are problems that can stop your ads running as they should, like a disapproved ad, a broken link or an empty campaign. Opteo checks your ad accounts regularly and lists every Issue it finds in one place, so you don't have to hunt through each ad platform.

Improvements help you optimise. Issues help you fix things that are broken.

Where to find Issues

  1. Open an ad account from the Accounts page. You can also click the Issues count on an ad account's row to go straight there.

  2. Click Issues in the left-hand menu, under Improvements.

Issues has three tabs:

  • Active: Issues that still need attention.

  • Resolved: Issues that a recheck has confirmed are fixed.

  • Ignored: Issues you've chosen to ignore.

On the Active tab, Issues are grouped into Broken Links, Disapprovals, Account Management and Spelling Errors. See Issue types explained.

Checks Completed

At the top of each group, Checks Completed shows how many checks Opteo ran for that group. Click it to see the breakdown, how many Issues each check found, and when Opteo last checked. An empty group means Opteo checked and found nothing wrong.

Working with Issues

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