Each Issue tells you what's wrong, where it is in the ad account, and how to fix it. You fix the problem in the ad platform, then ask Opteo to check it again.
Fix an Issue
Open the ad account's Issues and stay on the Active tab.
Click an Issue to open it. You'll see what's affected, where it sits (campaign, ad group, ad or URL) and what to do. For disapprovals, the ad platform's reason is shown too.
Fix the problem in the ad platform. On Google Ads, click the campaign, ad group or ad in the Issue to open it in Google Ads. Broken Link Issues also have View Broken Link.
Back in Opteo, click Recheck, for example Recheck Google Ads.
What happens after a recheck
Fixed: the Issue shows a green tick and a Resolved tag. Click Move to Resolved to move it now, or it moves to the Resolved tab at the end of the day.
Not fixed yet: the Issue shows an Unresolved tag and stays in Active. Fix it and recheck again.
You can't mark an Issue as resolved yourself: a recheck has to confirm the fix. If you fix something and don't recheck, the Issue disappears from Active at the next check, but it won't appear in Resolved.
If an Issue isn't relevant, ignore it instead. See Recheck, ignore and restore Issues.