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Admin and User roles

What admins can do that users can't, and how to make someone an admin.

Opteo has two roles. New team members join as a User.

User

Admin

Work in ad accounts: Improvements, Issues, Agent, Toolkit and more

Yes

Yes

Link and unlink ad accounts, and choose who sees them

Yes

Yes

Connect Slack for the team

Yes

Yes

Invite and remove team members

No

Yes

Make someone an admin, or remove admin

No

Yes

See Billing and Invoices: plan, payment method, invoices, discount codes, cancelling

No

Yes

Change team-wide Agent Settings and manage Team Prompts

No

Yes

A team can have as many admins as you like.

Make someone an admin, or remove admin

  1. Click your profile picture at the bottom of the left-hand menu, then Team Management.

  2. Click Actions next to the person.

  3. Click Make User Admin or Remove as Admin.

The change happens straight away. You can't change your own role, so a team always has at least one admin.

If your only admin has left the company, message us from the chat bubble in the app and we'll make someone else an admin.

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