Linked Accounts is where you decide which ad accounts Opteo works on, and which teammates see each one. It covers Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads and TikTok Ads.
Find Linked Accounts
Click the Linked Accounts icon near the bottom of the left-hand menu, just above the Alerts bell.
Use the platform tabs at the top of the page to switch between ad platforms.
You can also go straight to Linked Accounts.
How it works
Every ad account goes through three steps:
Import. Sign in with an ad platform login and Opteo finds every ad account it can reach. New ad accounts arrive in the Unlinked tab. See Import ad accounts into Opteo.
Link. Linking an ad account switches Opteo on for your whole team: it analyses performance, finds Improvements and sends Alerts. Linked ad accounts count towards your plan limits. See Link or unlink an ad account.
Connect. Each team member chooses which linked ad accounts appear on their own Accounts page. See Show or hide an ad account on your Accounts page, or Give team members access to ad accounts to set this up for others.
Linking affects the whole team. Connecting only affects one person. Linked vs connected ad accounts explains the difference in more detail.
Can't find an ad account?
If an ad account isn't on your Accounts page, check these in order:
You're not connected to it. On the Linked tab, search for it. If it says Disconnected, click it, then Connect Account. See Show or hide an ad account on your Accounts page.
It's unlinked. This is the most common reason: new ad accounts arrive unlinked. On the Unlinked tab, tick it, click Link Account, then Confirm and Link Account. See Link or unlink an ad account.
It hasn't been imported. If it's on neither tab, import it with a login that can reach it. See Import ad accounts into Opteo. If it still doesn't appear, check that login's access in the ad platform, or message us from the chat bubble in Opteo.
For other problems, see Fix an ad account showing Connection Broken or Access Lost and Linked Accounts columns explained.