If Opteo can no longer reach an ad account, it stays in Linked Accounts and on your Accounts page, but its data stops updating. The Connected column shows one of two messages. Click it to see when access was lost and the date the ad account will be removed.
Connection Broken
The ad platform login Opteo uses has stopped working, for example because the password changed or access was revoked.
Go to Linked Accounts and pick the ad platform tab.
Click Import Account.
Sign in again with the same login and grant the permissions.
Access Lost
The login still works, but it no longer reaches this ad account. Usually the ad account was removed from a manager account or Business Manager, or it was disabled.
Go to the ad platform and give the login access to the ad account again, for example by adding it back to your manager account.
Go back to Linked Accounts. The ad account updates the next time Opteo syncs.
Restore access within 90 days. After that, the ad account is removed from Opteo. The exact removal date shows when you click Connection Broken or Access Lost.