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Why aren't any Improvements showing?

What to do if your Improvements page is empty, and why it happens.

Written by Shaquira Jeyasingh
Updated this week

Once an ad account is linked, Improvements and Issues usually start appearing within a few minutes. They then refresh every day after that. If your Improvements page is still empty after setup, here are a few common reasons.


Not enough data yet

Many Improvements rely on performance patterns — things like conversions, CPA, ROAS, clicks, and spend. If an ad account has low volume or very little performance history, there isn't enough signal for Opteo to confidently recommend changes.

As more data builds up, Improvements will start appearing automatically.


Conversion tracking may not be set up

Some Improvements rely on conversion data. If conversion actions haven't been selected during account setup, Opteo may not have the signals it needs to evaluate performance properly.

Make sure conversion tracking is set up correctly in your ad account. Without conversion data, Opteo has very little to work with and most Improvements won't trigger.


Some campaign types aren't supported

Opteo can't generate Improvements for certain campaign types. Which types are unsupported depends on the platform:

Google Ads

  • Video campaigns — Google doesn't provide an API that allows external tools to make changes to Video campaigns

  • Demand Gen campaigns — not currently supported in Opteo

  • App campaigns — not currently supported in Opteo

Microsoft Ads

  • Hotel campaigns — not currently supported in Opteo

If your account only runs unsupported campaign types, no Improvements will appear. Recommendations will only show for supported campaign types.


Some campaign types have fewer Improvements

Not all campaign types offer the same level of optimisation. For example, Search campaigns give Opteo the most to work with — keywords, bids, ad copy, and more. Campaign types like Performance Max or Shopping are more automated by nature, so there are fewer changes Opteo can recommend.

If your account mostly runs these campaign types, it's normal to see fewer Improvements.

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