Skip to main content

Zero Impression Alert

Be the first to know when an account goes dark

Shaquira Jeyasingh avatar
Written by Shaquira Jeyasingh
Updated over a week ago

What is the Zero Impression alert?

Opteo keeps an eye on every account 24/7. When impressions flatline, you’ll be the first to know. No setup required, no need to create custom rules.

In a busy PPC workflow, it’s easy to miss when something goes wrong in an account (especially if you’re managing a growing portfolio of clients). Sometimes accounts go completely down due to issues like expired credit cards, account suspensions, or even a client’s website going offline.

Opteo’s Zero Impressions Detected alert is designed to catch these moments as soon as they happen, so you’re not left in the dark - or worse, being told by a client before you even realise there’s a problem.

Why this matters

Picture this: A client calls on a Tuesday morning saying leads are slow. You check their account and discover it’s been down since Friday evening. That’s four full days of no ads running - and no one caught it.

Situations like this are more common than you’d think, and they’re hard to avoid without dedicated monitoring. Logging into every account daily just isn’t realistic. That’s where Opteo steps in.

How the alert works

If one of your ad accounts suddenly stops serving impressions, you’ll receive a Zero Impressions Detected alert in Opteo. This alert tells you:

  • Ads are no longer running

  • Spend has dropped to zero

  • Impressions have fallen sharply (e.g. from 19,000 to 0)

  • What the expected impression volume was for the day (based on historical data)

  • A clear visual graph showing the drop-off

This allows you to act fast - check payment methods, ad status, disapprovals, site issues, or account suspensions - and fix the issue before it grows into a bigger problem.

What to do next

When you receive a Zero Impressions alert:

  1. Log in to the affected Google Ads account.

  2. Check for common issues:

    • Payment problems (expired cards)

    • Account suspensions or disapprovals

    • Campaigns paused or deleted

    • Client website outages

  3. Take action to resolve the issue.

  4. Recheck performance in Opteo after changes.

Did this answer your question?