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Mute alerts in Opteo

How to switch off a type of alert, or mute alerts for a specific account.

Written by Shaquira Jeyasingh
Updated this week

Mute alerts for a specific account

If you manage more than one ad account and want to stop receiving alerts for a particular one:

  1. Open the ad account in Opteo

  2. Click Settings (top right)

  3. Scroll to Alert Settings

  4. Mute email alerts, Slack alerts, or both

  5. Click Update Settings to save

Muting Slack alerts this way applies to all team members — check with your team before doing this. Muting email alerts only affects you; other team members continue to receive them for that account.

Mute a type of alert

There are six alert types in Opteo: Unexpected Changes, Zero Impressions, Zero Conversions, Budget, Performance Records, and New Improvements. To stop receiving a specific type across all accounts:

  1. Click your avatar at the bottom left of the app

  2. Go to Account Settings

  3. Scroll to Alert Settings

  4. Disable the alert type for email, Slack, or both

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